TaskMan of London 07700 170 070

Privacy

Privacy Policy

This Privacy Policy explains how TaskMan of London collects, uses, shares and protects personal information when you use taskman.london, request a quote, book a service, message us, or interact with our advertising and customer support.

Effective date: 3 January 2025. Last updated: 9 June 2026.

Who We Are

TaskMan of London is operated by Razvan Patrascioiu, trading as TaskMan of London.

Emailtaskman@taskman.london
Phone+44 7700 170 070
Address44 Lakeside Avenue, London, SE28 8RU
Websitetaskman.london

1. Information We Collect

We may collect contact details, booking details, payment and transaction records, communications, website and device information, and marketing preferences.

  • Contact details, such as your name, phone number, email address and address or postcode.
  • Booking details, such as the service requested, photos, item details, access notes, parking information, appointment preferences, quote history and messages.
  • Payment and transaction details, such as payment status, invoices, deposits and refunds. Card details are handled by payment processors and are not stored on TaskMan servers.
  • Communications, such as SMS, RCS, WhatsApp, email, phone calls, forms, support requests and review follow-up.
  • Website and device information, such as IP address, browser type, pages visited, approximate location, referral source, cookie identifiers and analytics events.
  • Marketing preferences, such as consent records, opt-in source, opt-out requests and channel preferences.

2. How We Use Your Information

We use personal information to respond to enquiries, arrange bookings, send appointment updates, manage payments, provide support, improve services, prevent misuse, send lawful marketing, and comply with legal obligations.

3. Lawful Basis

Depending on the situation, we rely on contract, legitimate interests, consent, or legal obligation. For example, contract is used for quotes and bookings, consent is used for optional marketing where required, and legal obligation is used for tax and accounting records.

4. SMS, RCS and Messaging Consent

TaskMan may contact you by phone, email, SMS, WhatsApp, RCS, or similar messaging channels about quotes, bookings, appointment reminders, job updates, support, payments, reviews and service follow-up.

Marketing messages are only sent where you have opted in or where the law allows. You can opt out of SMS or RCS marketing at any time by replying STOP. Reply HELP for support where supported by the messaging channel.

We do not sell, rent, or share SMS/RCS opt-in consent or phone numbers with third parties for their marketing purposes.

5. How We Share Information

We do not sell your personal information. We may share information with assigned professionals, payment processors, hosting and security providers, analytics and communication tools, messaging and telecom providers, advertising platforms, insurers, advisers, regulators, law enforcement or courts where necessary.

These providers may only use information as needed to provide services to TaskMan or comply with legal requirements.

6. Advertising, Analytics and Cookies

TaskMan may use cookies, pixels and similar technologies to keep the website working, understand website performance, measure advertising, improve services and show relevant advertising. Where required, we ask for consent before using non-essential cookies or similar technologies.

7. Data Retention

We keep personal information only as long as reasonably necessary for bookings, customer support, accounting, legal, tax, insurance, fraud prevention and warranty records. Financial records may be kept for up to 6 years or longer if legally required.

8. Security

We use reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse, alteration or disclosure. No online system is completely secure, so we cannot guarantee absolute security.

9. International Transfers

Some service providers may process information outside the United Kingdom. Where this happens, we use appropriate safeguards where required by data protection law, such as adequacy regulations, standard contractual clauses, or equivalent protections.

10. Your Rights

Depending on the circumstances, you may have the right to access, correct, delete, restrict or object to processing, withdraw consent, ask for portability, and object to direct marketing at any time.

To exercise these rights, email taskman@taskman.london. We may need to verify your identity before responding.

You can also complain to the UK Information Commissioner's Office at ico.org.uk if you are unhappy with how your personal information is handled.

11. Children

TaskMan services and the website are not directed at children. We do not knowingly collect personal information from children under 13.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be published at https://taskman.london/pp with the updated date shown above.